This Privacy Policy explains how we handle personal information in connection with our website and services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles — and, where applicable, the GDPR.
Navigate Network is operated by Add Data Pty Ltd (ABN 82 652 866 263) (“we”, “us” or “Navigate Network”). We handle personal information in accordance with Australian privacy law and, where applicable, other data-protection laws such as the GDPR.
This policy applies to personal information we collect through our website and in the course of providing our services where we determine how that information is handled.
Where we process personal data on behalf of a business customer as part of the Services, we act as a processor (or service provider) only. That processing is governed by the customer’s agreement with us and our Data Processing Addendum, not by this policy.
We use personal information to:
For individuals in the EU/UK, we rely on one or more of the following bases: performance of a contract; our legitimate interests (such as securing and improving our Services); your consent (for example, for certain marketing or cookies); and compliance with a legal obligation.
We use essential cookies to operate the site and may use analytics cookies to understand how it is used. You can control cookies through your browser settings, and where required we will ask for your consent before setting non-essential cookies.
We may disclose personal information to:
We do not sell your personal information.
We and our service providers may store and process information in countries outside Australia, including the United States and other regions. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles, and, where the GDPR applies, we use an appropriate transfer mechanism such as Standard Contractual Clauses.
We maintain technical and organisational measures designed to protect personal information against loss, misuse and unauthorised access, including access controls, encryption in transit, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep personal information only for as long as necessary for the purposes described in this policy or as required by law. For example, onboarding and KYC records may be retained for the period required under applicable anti-money-laundering and record-keeping rules.
You may request access to, and correction of, the personal information we hold about you. Where the GDPR applies, you may also have rights to erasure, restriction, portability, and to object to certain processing. To exercise these rights, contact us using the details below; we may need to verify your identity first.
Where we send you marketing communications, you can opt out at any time by using the unsubscribe link in the message or by contacting us. We will continue to send you service-related communications necessary to provide the Services.
Our website and Services are directed to businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children.
Our website may link to third-party sites that we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices.
We may update this policy from time to time. We will post the current version here with its effective date, and material changes will take effect on a reasonable notice period.
To make a privacy request or complaint, contact us at privacy@navigate.network, or by mail at our registered address (available on request).
If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au, or, if you are in the EU/UK, to your local data-protection supervisory authority.
